Door to Door Service

Door to door service – Since the Covid-19 pandemic, the demand for sending frozen goods to the US has continuously increased. However, the US is one of the extremely demanding import markets and requires goods to be of quite high quality. This makes many customers still wondering what the procedures are, which logistics unit is really reputable to provide Door to Door frozen goods shipping service to the US.

1. What is Door to Door service?

2. Why is Door to Door service important in freight transport?

Special benefits when using Door to Door service

• Goods are picked up and delivered to the recipient. Very convenient, customers do not need to spend effort. Just choose the receiving point and the pick-up point, the goods will be picked up and delivered by the shipping unit;

  The cost of receiving goods is quite economical and has many competitive prices;

• This service also provides fast and convenient delivery for consumers;

• Save time and effort for many parties (seller, buyer). The time of delivery and receipt of goods, and transportation of goods is a direct agreement between the parties. There is no requirement on time or location from one side;

• Goods are guaranteed to be safe during the process of moving from the warehouse to the recipient because the process of delivering and receiving goods is carried out according to the process, with a signed receipt, taking photos of invoices, … to have a basis for resolving disputes if they arise;

• Policies for receiving and returning goods remain intact when the buyer refuses to receive the goods or there is a problem during the shipping process.

3. Introduction to the cold door delivery service to the US

a. Outstanding advantages of the service

• • • Experienced and knowledgeable staff in cold shipping to the US, Door Delivery will support you;
    • Good cold shipping rates to the US for most items (aquatic products, seafood, agricultural products, etc.);
    • Good relationships with agents in the US;
    • Dedicated customer support and advice;
    • Closely monitor shipments, handle problems as quickly as possible (if any);
    • Ensure the quality of goods is preserved during transportation.

b. Procedure for delivering cold goods to the US

• • • Step 1: Customers who need to deliver cold door goods to the US can proactively contact hotline 0938960113 for advice on procedures and specific quotes;

    • Step 2: After the customer agrees to the price and consultation, the two parties will discuss, work and negotiate directly based on the documents and confirmation through the freight service contract;

    • Step 3: The shipping department will go to the address provided to directly receive the goods that have been packaged by the customer;

    • Step 4: will be responsible for and carry out the necessary customs declaration procedures for the shipment;

    • Step 5: The goods will be unloaded and transferred to containers or other suitable means of transport;

    • Step 6: The goods will be transported to the local area and country of the recipient;

    • Step 7: The agent at the foreign end will carry out customs clearance procedures for the imported shipment, then transport the goods or temporarily store them in the warehouse and send them directly to the recipient;

    • Step 8: The recipient will inspect the goods and make payment for the order based on the terms of the contract

c. Information customers need to provide when using the service

• • • Tax receipt, if the goods are of high value, there must be a cargo insurance certificate attached;
    • Invoice, Packing list, Bill of lading;
    • For food and pharmaceutical products, there must be an FDA certificate.

Note: Each FDA certificate only applies to a single item. Do not combine multiple products together. This is considered a customs clearance for goods imported into the US to ensure quality.

In addition, to send frozen goods to the US. Manufacturing and trading enterprises also need to provide the shipping unit with the following essential information:

• • • Full information of the recipient including full name, exact address such as house number, street name, city.

    • Information about quantity, shipment including which items. Need to declare honestly for easy customs clearance.

    • In case the business cannot come directly to the shipping company. Leave address information, phone number so that the staff can come to pick up the goods.

d. Time to send frozen goods to the US

• • • If sending small quantities of frozen goods by air. The shipping time is 2 – 3 working days. For large quantities of frozen goods, shipping by sea.
    • Delivery to the US West Coast is about 25-30 days, the US East Coast is about 40-45 days.

4. Points to note when delivering cold goods to the US

a. US regulations on transporting frozen goods

The US has very strict regulations on the transportation of frozen goods. You can refer to the following sections:

• • • The US FDA regulates the transportation and storage of frozen goods. The FDA requires manufacturers and transporters to ensure that products meet food safety requirements specified in current regulations.
    • USDA (United States Department of Agriculture). Regulations are very strict for agricultural products such as fruits, vegetables and functional food products.
    • TSA (US Aviation Security Administration). Regulations requiring the transportation of frozen goods in specialized compartments on aircraft. Meet US security requirements and protect the US during transportation.
    • DOT (US Department of Transportation). Detailed regulations for the transportation of frozen goods on road routes. DOT requires transporters to ensure safety. And comply with US transportation regulations.
    • Lacey Art requires importers to provide basic information declarations. Accompanying each shipment of wood or wood products.

In general, regulations in the US regarding the transportation of frozen goods are very strict. They are closely monitored by the competent authorities.

b. Frozen items are generally allowed to be shipped to the US.

Here are some frozen items commonly shipped to the US:

• • • Fresh meat and processed meat products;
    • Fresh seafood (catfish, basa fish, shrimp, etc.);
    • Fresh fruits (mango, apple, grape, etc.);
    • Solvents, chemicals and special solutions;
    • Vaccines, medicines, test samples, etc.

c. Some packaging specifications for frozen goods

• • Pack goods into small bags using leak-proof packaging. The ideal packaging material is a nylon bag with a minimum thickness of 0.1mm. Some types of goods need to be vacuum-sealed in these bags. Make sure to seal the mouth of the bags to keep them cold;
  • Pack small packages into storage packaging boxes. For transportation (styrofoam, wood, cardboard or specialized plastic boxes). Make sure the packaging boxes are sturdy enough because they can be stacked on top of each other. During transportation;
  • Some types of perishable goods need to be packaged with refrigeration materials. When using these materials, customers should note:

1. Dry ice:

   • • Do not come into direct contact with dry ice as it can cause frostbite;
     • Do not let dry ice come into direct contact with goods. Dry ice should be wrapped in newspaper to increase its effectiveness;
     • The amount of ice used for packaging depends on the type of goods. The recommended ideal ratio is 1 ice for every 2 goods.

2. Liquefied gas: When liquefied gas is used as a refrigerant with perishable goods, you must comply with Vietnam Aviation dangerous goods regulations.

3. Wet ice: This is a popular cooling method to preserve perishable goods. When applied, the following requirements must be ensured:

   • • Wet ice must be packed in plastic bags. Packed with perishables inside each package;
     • Wet ice cannot be packed in plastic bags. The packaging must be able to retain water inside the package;
     • Packages using wet ice for cooling must have at least one directional label. To ensure that the package is placed in the correct direction during transportation.

• • Use waterproof tape to seal the openings of the boxes. Straps or reinforcing strips can be used around the boxes if necessary.
  • Make sure the boxes are securely and tightly secured to keep the goods cool;
  • Make sure that. The weight of the goods packed in each box does not exceed the weight limit of the packaging material;
  • For goods exported or sent internationally. The packaging and packaging must meet the standards. Regulations of the carrier and destination.